Taking a brief paternity leave to spend time with my son and my wife before she goes back to work. Life is beautiful.

• Provided ongoing UX strategy and design guidance for new product features.
• Collaborated with senior product managers and engineering leads to translate roadmap features into interactive prototypes for validation and implementation.
• Supported the engineering team with an improved design system, interactive prototypes, design patterns, page layouts and front-end code enhancements.
• Created a UX strategy for migrating a product from a previous design system to an organizational design system for cohesion with the product family.

• Collaborated with senior product managers and engineering leads to re-envision a product through a user-centred design approach.
• Created and implemented a UX strategy for re-designing a product with a new front-end framework and design system.
• Established a design system for PrimeVue components to facilitate rapid prototyping and assist engineers with implementation.

• Utilized a user-centred design approach to provide a wide gamut of UX design services to numerous line of business applications and innovative projects.
• Performed various UX research activities, both in the field and virtually, to improve relations with end-users and capture their needs.
• Collaborated with business analysts and product owners to integrate business goals with user goals into well defined and achievable outcomes.
• Provided UX strategy and guidance to senior/executive management to enhance UX team capabilities and improve project delivery.
• Mentored and coached a team of UX researchers and UX designers with usable feedback for improvements and clear career progression.
• Helped expand the design team with new talent to better meet the demand of IT projects within the organization.

• Redefined digital products with modern design techniques and the user-centered design methodology.
• Functioned as both a product manager and UX designer for major line of business applications.
• Provided the development team with clear direction and documentation for multiple projects.
• Gathered business requirements and performed user research studies to inform design decisions.
• Presented wireframes and interactive prototypes to management, project stakeholders and end-users for feedback and approval.
• Bridged communication between the clients and the development team to create a common understanding of business goals, features and functional requirements.
• Presented design options, strategic plans and usability reports to management to assist with project plans, budgets and timelines.

• Supported a directorate of over 60 people by gathering business requirements and user insights to design and develop web-based solutions to meet their needs.
• Re-designed, developed and maintained a web-based line of business application to replace a legacy Microsoft Access-based application.
• Designed, developed and maintained a web-based line of business application to replace a series of Microsoft Excel spreadsheets and manual processes.
• Designed and developed a web-based case management system to manage complaints and compliments.